Privacy Policy
Your privacy matters. We are committed to protecting your personal information with care, respect and transparency.
At Wellbody, we are committed to protecting your privacy and handling your personal information with care, respect and transparency.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, book a consultation, purchase a treatment, package or participate in the Wellbody Reset Programme™.
By engaging with Wellbody, you acknowledge that your personal information may be collected and used in accordance with this Privacy Policy.
Information We Collect
To provide personalised services and support your wellbeing journey, we may collect information including:
Personal Information
- Name
- Phone number
- Email address
- Date of birth
- Residential address (where required)
Health & Consultation Information
- Medical history relevant to treatment
- Current medications
- Pregnancy status
- Previous procedures or surgeries
- Lifestyle and wellness information
- Treatment preferences and goals
Progress Information
- Body measurements
- Body composition data
- Progress photographs
- Treatment records and notes
Website Information
When you visit our website, certain information may be collected automatically, including:
- Device information
- Browser type
- Website usage data
- Cookies and analytics information
How We Use Your Information
We collect information to help us provide safe, personalised and effective treatments, packages and wellness experiences.
Your information may be used to:
- Schedule and manage appointments
- Assess treatment suitability
- Deliver treatments, packages and the Wellbody Reset Programme™
- Monitor treatment progress
- Provide recommendations and ongoing support
- Respond to enquiries
- Improve our services and client experience
- Meet legal and regulatory obligations
We only collect information that is reasonably necessary for the operation of our business and the delivery of our services.
Marketing Communications
From time to time, Wellbody may send updates about new treatments, packages and the Wellbody Reset Programme™, special offers, events or educational content.
You may choose to unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting our team directly.
Choosing to unsubscribe from marketing communications will not affect important service-related communications regarding your appointments, packages or the Wellbody Reset Programme™.
Photography & Progress Records
Tracking progress is an important part of many Wellbody treatments, packages and the Wellbody Reset Programme™.
With your knowledge and consent, we may collect progress photographs, body measurements and body composition information to support treatment planning, monitor outcomes and provide personalised recommendations.
These records are used primarily for treatment and progress tracking purposes.
Any use of photographs, testimonials or client results for marketing, educational or promotional purposes will only occur with your separate consent.